Question 1

Why text instead of an email or a dedicated app?

Accepted Answer

Because your guests are already there. Text gets a 98% open rate vs 22% for email, with no app and no account to create. In the US and Canada your guests receive an SMS; on WhatsApp worldwide. It's the most universal channel there is.

Question 2

Will my older or less tech-savvy guests manage?

Accepted Answer

Yes. The invitation page opens in one tap, straight from the text — no app, no account to create. RSVP takes 3 buttons. More than 92% of grandparents tested confirmed without help.

Question 3

What's the maximum number of guests?

Accepted Answer

No technical limit. The Essential and Premium plans include up to 500 invitations per wedding. Beyond that (weddings of 600+ guests), reach out — we'll adapt.

Question 4

What if we have to cancel or postpone the wedding?

Accepted Answer

Free cancellation within 7 days of purchase. Beyond that, in case of cancellation, postponement of your event is free (up to 24 months). We've seen 2020 — your peace of mind comes first.

Question 5

What do we keep after the wedding?

Accepted Answer

With Premium: moderated gallery for 6 months + final PDF album. With the post-wedding upsell at $30 (€29): we extend the gallery to 5 years, print an HD photo book and deliver a high-definition ZIP of every photo.

Question 6

How does it work without stable 4G?

Accepted Answer

Day-of check-in works 100% offline (encrypted local IndexedDB cache). The gallery compresses photos before upload. The invitation page weighs less than 80 KB — tested on 3G with a 2-second load.

Question 7

Can the invitation design be customised?

Accepted Answer

Yes. Primary and accent colours, cover photo, typefaces, intro text. For pro wedding planners, agency branding (logo, colours, subdomain) is included in the Business plan.

Question 8

What do you do with my guests' data?

Accepted Answer

Stored in Europe (Convex Frankfurt, Vercel Paris), encrypted at rest. No sharing with third parties, no advertising. Full deletion on request, in line with the GDPR. Details in our privacy policy.

FAQ — Wedillybird

Everything you want to know.